Our commitment to you is to get your order processed and in the mail as quickly as possible. We usually ship via US Postal Service but do use UPS occasionally.
We do our very best to provide fast and friendly customer service. We are blessed with continued good health! We look forward to helping you get the seed you need as quickly as possible!.
We are now shipping to Canada!
- We are able to ship seeds to addresses within the United States and its territories and to addresses within Canada.
- Shipping rates will be calculated through the USPS Postal Service.
- North Dakota and Minnesota customers will be charged sales tax.
- Our standard order turnaround time is 1 business day from the date of your order. If you need expedited shipping, please call us to place your order.
We can arrange to ship U.S. orders via 2-day shipping. Charges for orders sent with expedited shipping will be based on actual freight charges. Please call us at 701-883-4416 for a quote. Most orders placed before 11:00 a.m. CST will ship the same day. You will receive tracking info for the shipment via email.
TRACKING YOUR ORDER
When you check out, if you provide us with an email address we will send you an email when your package is mailed. That email will include a tracking number so you can track its delivery. On the day of delivery you will receive an email stating your package has been delivered.
If you do not receive your package, please notify us within 30-days and follow-up with your local post office and carrier. They scan every package at the delivery point and most scanners have a GPS tracker, so they can tell where they were when they scanned the package. Please help us help you by contacting us as soon as anything goes wrong, so we can help find your package and get it to you ASAP!
FAST, EFFICIENT CUSTOMER SERVICE
At Prairie Road Organic Seed, each order is personally fulfilled by us, either Dan or Theresa. We strive to pack and ship your seed within one business day! And our customers notice, consistently giving us a 5 star rating:
We take great pleasure in answering your questions about gardening from seed. Your success is primary to us, so please contact us!
701-883-4416 or firstname.lastname@example.org